Darlington, Maryland, Buell, Harley-Davidson, Motorcycle, Parts, Accessories, Apparel

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Testimonials

Below you will find what some of our customers say about our dealership.

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"The Staff are the "BEST"! When I'm looking for something...they are so helpful; When I have questions...they have the answers. Always seems like there is a "Event" going on at "Chesapeake Harley-Davidson"....When I ride down to "Chesapeake Harley-Davidson" I feel like I'm stopping by to see my friends! Great Place! Great People!"

By: Chris Lititz,PA

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"This is not only a great dealership, but also a very great group of folks that work there. Last year I started riding again after over 30 years. My first visit to Chesapeake Harley was on a 150 cc Chinese scooter, but all the folks there were very friendly and treated me as though I had ridden in on an Ultra. Since that time I have traded up to several foreign made bikes, but continued to stop by to admire and drool over all the great Harleys I saw out there, always felt welcome by the attention and conversation of all the staff. About six weeks ago I decided I really wanted to make the move to a Harley. Thought I wanted a Sportster and started looking around. My first stop was Chesapeake HD, best move I made. They had a beautiful used 2008 Sportster and J.B. rolled it out for me to take a test ride. Thought it was great, but when I returned J.B. gave me some of the best advice I have ever received. He suggested that I might be more comfortable on a Dyna and he had a real nice used one that I could try out. Without his advice I would never have considered a bike that large, weight or cu. in. He rolled it and I took a ride. Within the first 5 miles I new he had steered me to the bike I wanted to own. I did look around at other dealerships, but found none of the dealerships to be as friendly and helpful as Chesapeake HD, not to mention their prices were also better. Ended up buying a new 2010 FXDC from Chesapeake HD, great deal, love the bike. Steve Purvis Newark, DE "

By: Steve Newark,DE

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"Went to buy a Jacket for my dad for Christmas. Wasn't really sure what to get him. Olivia really helped me out. Showed me all the features of each jacket. I was kind of set on one jacket but she had me buying a completely different one in the end. Very satisfied. Very knowledgeable about the merchandise. He's going to love it! Thanks Olivia."

By: Anonymous Bel Air,MD

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"I was with my cousin a Harley Owner who purchased accessories in your store. While he was shopping I was talking with JB (John Bratcher) and can't tell you I haven't met a more personable & knowledgeable person in a long time. I would recommend your store from the excellent attitude of JB."

By: James Forest Hill,MD

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"I just bought a 2009 XL1200N from your shop,Iwant to thank you for such kind and helpful service.It was a shock!!!!!! Jeff handled this in an outstanding manner,introduced me to all the people i needed to see Bruce,Bob,Susan,Dawnand Olivia.The people and service are TOP NOTCH excellent teaml "

By: francis havre degrace,MD

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"Pleasant and knowledgable staff!"

By: Sherryl Chadds Ford,PA

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"I want to say thanks to Brian,Jason,Kyle and all the rest of the folks in service and parts. everyone was alot of help getting my bike back on the road after my accident. these guys took the time and went over my bike with great care and found quite a few things the insurance ajuster missed.I had my bike back on the road in no time and have had no problems what so ever. Cheasapeke HD will always be my #1 choice to deal with. Thanks again David Boswell"

By: David havre de grace,MD

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"Great people with amazing service, items and bikes..."

By: Anonymous Bel Air,MD

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"Hi, I bought my 2007 FXST from Andy and it was a great experience, he was very up on the bike, and Jeff was great also. Every time I stop in at the dealership Andy and Jeff always greet me and take time to see how I am and the bike are doing. I have know Mike Nobile for many years and it is always a pleasure to see him and chat for a bit. Brought my bike in last year for 1k service and it was done quickly, correctly and very professionally. Six months later my orginal battery went dead, and it was replaced under warrranty with no problems.I would never dream of taking my bike to any other dealership for service, You got me for life, like it or not. You people understand the old addage- you take care of your customers, they will take care of you. Thanks "

By: Edward Lutherville,MD

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"I've been in the store 5 or 6 times now and everyone has been extremely helpful and friendly...and not just to see my VISA card. They took time out to show me options and present the best products to suit my needs, even if they weren't the most expensive. Im a Cheaspeake customer for life."

By: Dave White Hall,MD

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"For Mike Nobile: you sold me an 883 in 1988; loved the bike. no longer own it, however, when the time comes, i shall purchase another one from you! you are absoloutley one of the most knowlegedable individuals on the planet when it comes to bikes.(friend of Larry M.)"

By: danny baltimore,MD

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By: Steve Parkville,MD

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"Best experience in a new vehicle purchase EVER! I was on hand when my sister bought a $55k Escalade, and the salesman knew nothing about the vehicle. Jeff spent the time to make sure I understood all aspects of the financing, features and warranties. He was incredibly helpful and made me feel at ease with my purchase. Pat spent the time with me not only to show me the features of my new bike, but made sure I understood them! He even followed through after the sale contacting me to make sure I was happy. Thank you!"

By: Robert Forest Hill,MD

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" I started driving the extra miles and yes having to strap on a helmet to get to Chesapeake HD. I have never been so happy with the entire dealership Bob in parts is awesome and he knows his parts and what you need. He does not make a woman feel intimidated if she talks to him. The service department I give 8 stars, they do what you ask and they don't call you and try to sell you something you don't need. They do very quality work and have the bike done when they say it will be. JB is the man to see if you are shopping for a new Harley he is my pick for best salesman. The entire staff from Management to the new guys and gals all make you feel from the minute you walk in to the dealer you are a part of their family. I now live in DE and the ride is even further for me, but I won't take my bike for service anywhere but Chesapeake HD. I even deal with the sales tax (live in a sale tax free state) and buy my parts there because of the excellent service I have gotten. I am also a proud member of Chesapeake's HOG chapter. I can't ever say enough Bob and Linda and the entire Staff at the dealership and the HOG Chapter Officers and members. I have to say JOB WELL DONE !!!!! Keep up the great work "

By: Paula Middletown,DE

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"I recently brought my 08 Xbones in for safety recall service. Also added new hand grips & shifter peg to this service order. Brian Davies handled my call in appointment, Bob Banks handled parts & Todd Hudson handled recall service / installation. I rode in around 11:30 AM & I was back on the road by 12:45. I usually handle this type of minor installation & routine maintenance my self & I really appreciate the way this work was accomplished in that time frame. It's refreshing to receive this type of friendly,knowledgeable service on a regular basis....this is why I remain, a long time customer! "

By: Dennis Fallston,MD

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"Just thought I would drop a line telling you that both Bob Banks and Bryan Hastings were great to work with all winter long as I was chopping up my 2000 fxst into a bobber this winter. I was there almost every weekend and they were very helpful. Also, JB was great....put a new tire on a new rim and packed the bearing for me in no time at all with no appointment. I will be by on the March 21st to show ya what a FXST bobber looks like. "

By: christian ,MD

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"Bought a Fatboy from out of state. Brought it in to have a few accessories installed. Bryan in service found a rockerbox leak and loose motor mount bolt I failed to see. The service department especially Bryan was top notch. Will never let anyone else work on my ride and tell everyone I know who rides to got to Chesapeake to get it done right the first time around.."

By: Rob Darlington ,MD

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"I would like to take a moment to tell you how great the service department was to deal with. I spoke with Bryan on the phone twice and both times he was more then helpful and polite. Then when I came in for my service I met JB. JB was able to get me in for my 1000 mi first service and install a rack on my tour pack in one day. I dropped the bike off at 10am and was riding it home by 3pm. When I first arrived at 10am and pulled up outside to park JB walked right out and had me pull my bike inside on one of the three black carpets. The rest of the time went just as smooth. This is easily the best service I have ever got at a Harley dealer. You've got a customer for life. Thanks a bunch. "

By: paul baltimore,MD

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"A had driven by the dealership several times in the past to and fro trips to PA. I have been a Harley bike enthusiast for years. I would see all of the events in the parking lot of your dealership and decided to stop by. I'm glad I did, the atmosphere, the staff, all make for a great Harley experience. I find myself now stopping through, if it's for no more than to increase my Harley tee-shirt collection. You guys are the best...."

By: Adam Baltimore,MD

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"Something of Importance! I Just like many other customers have visited many other dealers in the area, and out of the area. (Lancaster, Hannums, Mikes, Smoltz, etc! Etc! ) Basically you are all selling the same thing! One thing to remind your staff of is that the one thing that will always set you apart is "Good Friendly customer service"! I have walked into dealers and felt very un-comfortable and not welcome. To date I have never felt that way at Chesapeake H-D. Chesapeake H-D gets all of my business on this bike, I had my 1000mi. service done with no problems and great service, I get my parts and accessories from Big Bob and always get a friendly smile! Keep up the good work, Always make the customer the priority not the sale, and they will return faithfully forever, and like me they to will spread the word and advertise you great customer service, and this is adverstising you can't put a price on!! Thanks, Marty & Kim"

By: Marvin (Marty) NOTTINGHAM ,TN

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"I bought a Street Glide in April 2007 it was and has been a pleasure doing buiesness with you. Bought mine from Andy."

By: Jeffrey Oxford,PA

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"I recently had some warranty work done on my 05 Ultra Classic. The service people not only took care of the problems I brought the bike in for, but they also found another problem and corrected that issue as well. Everyone was profession and courteous. I would highly recommend them for all your service work. Thanks"

By: Chuck West Grove,PA

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"very pleased with service dept. especially jason. likewise with parts dept. john is always very helpful and puts me in right direction. girls in apparell are just as helpful. enjoy sitting on the rocking chairs out front talking to real nice people.building is beautiful and laid out real nice. my experience has been 1 to 10. A 10!!!!!!!!!!!!!!!!"

By: michael rising sun,MD

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"I purchased my new 07 Streetbob in October 06 from Pat and I was very happy that Pat showed me the Streetbob. I wanted the 1200 Custom but walked out buying the Streetbob instead. Pat was very good at explaining the different bikes and also he did not pressure me or push me to buy any certain bike. I would buy another bike from this dearlership and any parts too. Thanks again for helping me with the purchase of my bike. You all did a great job. No matter how big you get in the future don't stop the small town customer service."

By: Greg Abingdon,MD

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"Just had my 03 Fatboy serviced by your service department. Your guys did a great job on my 20k service, Everyone in your in service department, parts department, motor clothes department are very professional and courtious.You guys have come a long way, keep up the good work and I hope to be a steady customer for years to come. P.S. Glad to see Brian Hastings has joined your staff, he is the man."

By: Walter North East,MD

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"Great Dealership, we enjoy riding up and hanging out there. Talking and finding out some information and interesting facts and ideas. THANKS, KEEP UP THE GOOD WORK!! "

By: Anonymous Whiteford,MD

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"Purchased a used 05 Springer from the dealership. Top rate, first class folks, yet down to earth. Wife had her 03 Hugger serviced by thier technicians. Not only did I get great service from sales and parts (you know, already customizing), but they also did a great job on her Hugger and recommendations from the guys in the service area. So impressed, I've recommended everyone I know who rides."

By: Rod Havre de grace,MD

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"We were in the market for 2 new Harleys. We shopped around at a few other dealers first, but were disappointed with our experience. Then we came to Chesapeake.... Jeff and the rest of the staff were especially friendly and helpful. We have no complaints. You've got customers for life and our recommendation to friends and family."

By: Aaron & Andrea Aberdeen,MD

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By: bruce baltimore,MD

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"This was the most pleasant times I have ever had had buying anything. Andy & Jeff had all the time in the world for me and answered all my questions. Ordered parts for me other dealers would not have mentioned. Thanks guys you were great!!"

By: Donald Perry Hall,MD

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"Congratulations on your new dealership. I just picked up my bike from being serviced on 2-17-08 and had the pleasure of working with Jason Nobile your Parts and Service Liaison, talking to Andy Chatham about new models and Jim Hall to schedule a demo ride. It was a pleasure to feel like a valued customer. "

By: Phil BEL AIR,MD

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" We started going to the dealership for service in 2004 for a bike we purcheased at another dealership, and have been going back ever since. It is like everyone there is family. The don't forget you after your purchase. We have been so satisfied that we bought a 2007 Heritage Soft Tail Clasic last year and loved the experiance."

By: Paul Abingdon,MD

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By: Vince Baltimore,MD

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"Great buying experience, a dream that came true for me. I will always come back to Chesapeake H-D. Jeff"

By: jeff northeast,MD

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"Purchased a 2006 Road Glide during August 2006 for a great price! Customer service and the whole buying experience was outstanding! When and if I purchase another Harley, you can be assured that I will return to Ramsey's Chesapeake HD!!!!!! Thank you!"

By: Ed Virginia Beach,VA